Get in Touch With Us
Got a question about how sweepstakes casinos work, noticed something on the site that needs a second look, or just want to tell us what you think of our list? This page covers how to reach us and what happens once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it. We don't rely on autoresponders to stand in for an actual reply, so please allow a couple of working days for us to get back to you, longer if your message arrives during a particularly busy stretch.
If you can, tell us upfront what your message is about. A short subject line like "correction," "feedback," or "general question" helps us route it to the right person and answer you faster.
What We Can Help With
We hear from a wide range of readers, and most enquiries fall into a handful of categories:
- General questions about sweepstakes casinos — how the Gold Coins and Sweepstakes Coins model works, what "no purchase necessary" means in practice, or how prize redemption typically functions.
- Corrections and updates — operators change their welcome offers, eligible states, and terms fairly often. If you spot something on our site that looks out of date, we want to know.
- Feedback on our coverage — suggestions for platforms to review, formats you'd find more useful, or general thoughts on how we present information.
- Partnership and editorial enquiries — if you represent an operator or a media outlet and want to discuss working with us, please explain who you are and what you have in mind.
- Support and responsible play resources — if you or someone you know is struggling with their play, mention this in your message and we'll point you toward appropriate resources.
What we can't do by email is confirm whether a specific sweepstakes casino is legal for you to use in your state, verify your identity for an account, or process a redemption on an operator's behalf. Those matters sit with the individual platform and, where relevant, your own state's rules — always check an operator's terms and conditions directly for anything account-specific.
What to Include in Your Message
A little detail helps us help you. If your enquiry involves a specific platform, it's useful to mention:
- The name of the operator you're asking about, so we can check it against what we've published
- Whether your question relates to eligibility, an offer, a promotion, or general gameplay
- Any screenshots or specifics, if you're flagging something that looks inaccurate or outdated
We don't need account numbers, payment details, or identifying documents sent to us at any point — those belong with the platform itself during its own verification process, never with a comparison site.
Why Accuracy Matters to Us
Sweepstakes and social casinos operate under a promotional model rather than traditional real-money wagering, and the details that matter to readers — eligible states, minimum ages, redemption thresholds, payment options — shift as operators update their terms. We aim to keep our coverage current, but laws and offers do change, sometimes quickly. If something you read here doesn't match what you found on an operator's own site, we'd genuinely rather know about it than have it stand uncorrected.
For a broader look at where these platforms sit legally and how to weigh one against another, our guide to non-GamStop casino options covers related ground if you're comparing wider gaming choices.
What Happens After You Write to Us
Once your message lands, it's reviewed by someone on our team and answered directly rather than passed through a script. During quieter periods you'll typically hear back within a couple of working days; if a query needs checking against an operator's current terms, it may take a little longer while we confirm details.
Thanks for taking the time to reach out. Whether it's a correction, a question, or just a comment on the list, we read every message.